Start with 50 messages free — no card

An AI agent that answers your customers.

On WhatsApp, Instagram, Messenger, Telegram, web chat and email. It books the appointment, finds the order, and hands you anything it shouldn't answer alone — with the whole history attached.

A conversation with Thredo: Elena asks on Instagram to move her appointment to Friday, the agent checks the calendar, moves it, and the journey line marks it handled.
Elena asks on Instagram to move her appointment to Friday. Thredo checks the calendar for a free slot, moves the booking, confirms — and the journey line beneath marks Message, Understand, Act, Resolve.

WhatsApp · Instagram · Messenger · Telegram · Web chat · Email — six channels, one agent, one knowledge base.

Act

What it actually does, all day.

It books appointments, finds the order, captures leads, and knows when to stop. Four jobs, switched on one by one — nothing runs that you haven't turned on.

The agent looks up an order while the customer watches, and answers with the real status.
Priya asks on web chat where her order is — she needs it before Saturday. The agent checks the order and the tracking in the store, and answers with the real status while she watches it work.
Understand

It answers only from the sources you give it.

Customers write the way people write — Thredo reads it that way, and says it will check rather than inventing a price or a policy.

Hi! Could I move my appointment to Friday afternoon instead?

Understood — wants to reschedule to Friday afternoon

  • If it isn't in a source, the agent says it will check rather than inventing an answer.
  • You can see every source it knows, and delete any of it.
Channels

Everywhere your customers already message you. One agent.

One customer, one history — however many apps they use to reach you. No repeated questions, and a hand-over keeps everything.

Can I change my delivery address? Instagram
Do you gift-wrap? WhatsApp
Is the oak desk in stock? Web chat
Could I get the invoice for my last order? Email
Ana — Change my delivery address Instagram
Tom — Do you gift-wrap? WhatsApp
Kim — Is the oak desk in stock? Web chat
Lars — Invoice for my last order Email
Every channel. One inbox.

See every channel in detail

How it works

One journey, every time.

Every conversation moves through the same four moments. Yellow marks the one happening now.

Handoff

It knows when to stop.

Anything it shouldn't answer alone comes to you — mid-thread, with the whole history attached. A hand-over keeps everything.

Thredo
Your invoice is attached — anything else I can help with?
Dana · Email
Actually — I’d like to discuss a custom order for our whole office.
This needs your judgment — a custom order over $500
Maya joined · Thredo briefed her
Maya
Hi Dana, Maya here — I run our studio orders. A full office set is absolutely doable. Want me to put together two options with pricing?
Integrations

It writes into the tools you already run on.

Connect a tool once — Thredo uses it in every conversation.

Shopify Finds the order, checks shipments, answers “where is it?” with the real status.
Calendars Books the appointment — finds availability, moves and cancels too.
CRM Captures leads and logs every conversation with its history.
Solutions

Built for how your business talks.

Same Thredo, tuned to your kind of conversations.

Ecommerce

Orders · shipping · returns · product questions

“Where’s my order?” Checked the order — Shopify Arrives Friday — a day early.

Service businesses

Bookings · scheduling · availability · inquiries

“Can I book Friday at 3?” Checked the calendar — found 3:30 free Booked Friday, 3:30.

Small business

Leads · questions · follow-ups · support

“I’d like a quote for a monthly clean.” Captured the lead — asked two follow-ups Quote sent. Follow-up Thursday.

Your next customer is already typing.

Set it up in an afternoon. Watch the first thread it answers before you trust it with the rest.

Start free — 50 messages, no card

The fifty free messages are not a timed trial and they do not expire. They are there so you can point the agent at your own website, ask it the three questions your customers actually ask, and read the answers before you decide anything at all. If they are wrong you have lost an afternoon; if they are right it was answering while you read this.

No card. Cancel any time. Your number, your data.