Instagram channel
Answer Instagram DMs while the interest is still there.
DMs, story replies and comment follow-ups, answered in seconds on your own business account. Connected through Meta in two clicks.
50 messages free. No card.
Northbay Supply Co · Instagram On Instagram
What it does on Instagram.
Answers DMs
Product questions, stock, delivery — in the customer’s own words.
Replies to story mentions
Someone reacts to a story and gets a real answer, not a like.
Follows up on comments
Public comment answered publicly, detail moved to DM.
Captures leads
Name, number and what they want, synced to your CRM.
Escalates to you
Complaints and refunds arrive with the whole thread attached.
Worth knowing
Worth knowing.
Your account stays yours
Connected through Meta’s official flow. Thredo never sees your Instagram password.
One thread per person
If she messages on WhatsApp next week, it is the same conversation — same history, same context.
Comments are public, DMs are not
The agent answers publicly where it is safe to and moves anything personal into a DM.
Start with 50 messages, free.
No card, no trial timer. Set it up this afternoon.
50 messages free. No card.